Frequently Asked Questions

Do you supply and install counters?

Definitely! We can price out Quartz, Granite, Corian Solid Surfaces, or laminate.

Can you install a backsplash?

Definitely!  We try to provide all kitchen renovation services.

Do you paint the doors?

No. Refacing does not incorporate the old doors–they are discarded. All new doors are custom manufactured to fit your kitchen.

What are the doors made of?

The majority of doors (Prestige line or the Thermofoil line) are both manufactured using MDF and then wrapped with a vinyl/polyester material which gives them great resistance to heat, humidity, and are easy to keep clean. Both the Prestige and Thermofoil line have 5-year warranties. Wood doors only provide a 1-year warranty (wood hates moisture and drastic changes in temperature…which is why we recommend the MDF materials).

How long does refacing take?

The refacing installation is typically 3-8 days depending on the complexity of your kitchen. However, since all doors are custom manufactured to our specifications, there is a minimum 4 week lead time.

How much does it cost? Can you give me a ballpark estimate over the phone?

Unfortunately – no. Every kitchen is unique. I must see the kitchen before I could give an estimate.

I like the majority of my cabinets, but there are a few I'd like to change.

No problem. Many refacing renovations are more of a hybrid – a few cabinets are swapped out, a few might be repurposed (change a two-door base cabinet, for instance, into a bank of pot-and-pan full extension drawers).

What about hinges?

All hinges are replaced with a slow-close Blum or Salice clip hinge (depending on the application). This is included in the price. We cannot reuse hinges as it makes the installation progress very difficult.

What are your payment terms?

Depending on timing, there is a 10% booking deposit required, then typically a 30% payment due 4 weeks out from your install date (this pays for all your non-returnable custom products). The remainder is due upon completion. We accept cash, cheque, Visa, and MC.

Do you offer a warranty?

There is a 1-year warranty on all labour, and a 5-year warranty on hinges and doors from the Prestige or Thermofoil line. Wood doors have a 1-year manufacturer’s warranty.

Do you make the doors?

No. The manufacturer is local to London, Ontario and they are called Nubold Industries.

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